How may we help you?

SARC provides multiple levels of support and assistance.

Downloads and manuals

Be sure to always have the latest software release of PIAS or LOCOPIAS. This section contains the latest releases, as well as our software manuals and tutorials.

Downloads →

Remote assistance

We may request you to download TeamViewer in order for us to offer you remote assistance. If so, please use the link below to start your support session.

Start TeamViewer

If requested, please download the TeamViewer setup file to your computer and run it. Once the software has loaded, our technician will require your unique ID and password to connect to your machine.

Contact us

Our contact details can be found by following the link below. Be sure to check out our FAQ for answers to common questions regarding our software and hardware.

Contact details →

Frequently asked questions

A list of common questions about our software can be found in the PIAS manual.

View frequently asked questions →